Select a product (ISA Basic or ISA Pro) and order via the Shopify checkout. Order confirmation will be sent by email.

ISA Basic: Real-time posture feedback, movement impulses, short relief periods.

ISA Pro: Additional sensors for air quality (CO₂/VOC), temperature & humidity, light and noise levels – for a holistically healthy environment.

Shopify Payments (credit/debit cards), Apple Pay, Google Pay, PayPal and locally available payment methods.

Shipping within Germany, Austria, and Switzerland (DACH region) is free.

Typically 2-4 business days within Germany, Austria, and Switzerland. Shipping confirmation with tracking.

Yes. 30-day free return policy within Germany, Austria, and Switzerland (return label via support) plus statutory right of withdrawal.

Request a return label at support@deep-care.shop . Return to Deep Care GmbH, König-Allee 43, 71638 Ludwigsburg, Germany.

The statutory warranty applies. Additional warranty available upon request via support.

Yes, upon request. Please contact support.

For anyone who wants to improve posture, activity and short breaks – in the office or home office.

For anyone who also wants to keep an eye on air, light, noise, temperature and humidity to promote energy, focus and well-being.

Yes. After business use, ISA can be purchased privately and seamlessly continued to be used.

Yes. ISA works completely offline – without company access and without the need for an app.

No. Instructions and exercises appear directly on the device display. An app is optional.

Yes, one after the other (e.g., desk sharing). Briefly reposition/calibrate before switching.

ISA reminds you to move, maintain posture, change position, look into the distance, and take drinking breaks. ISA Pro provides additional information about air quality, light, and noise levels.

Place the device on the edge of the table (unobstructed view of the upper body), connect the power supply, and perform a short calibration.

During calibration, ISA detects the initial position and adjusts the prompts accordingly.

No login required. ISA works offline. App integration is optional.

Only if it makes sense – depending on posture, inactivity and (in the case of ISA Pro) environmental conditions.

Yes, permanently or temporarily (e.g., during meetings or deep work phases).

Distance approx. 45 cm, display at working height, no direct sunlight on the sensors.

ISA is powered by the included power supply. A stable power supply is required.

Yes. Both models operate independently and complement each other.

No. ISA uses only sensors without image or sound recording.

No. All data processing takes place locally on the device. No cloud transfer.

No. ISA works completely offline. No pairing or registration is required.

Air quality (CO₂/VOC), temperature, humidity, light, noise level.

Yes. No personal data is processed or transferred.

No. ISA is deliberately designed for offline use.

Software updates are performed locally via support, not via cloud services.

In Germany, Deep Care GmbH, Baden-Württemberg.